Privacy Policy

At MetronixParts.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information when you visit our website:

– Personal Information: This includes any details that can identify you personally, such as your name, email address, shipping and billing addresses, phone number, payment information, and other information you provide during the checkout process.

– Non-Personal Information: This includes data that is not tied to a specific individual but may include things like browser type, device information, IP address, and pages visited on the site. This information helps us improve our website and enhance your shopping experience.

2. How We Use Your Information

We use the information we collect for several purposes, including:

– Order Fulfillment: To process and complete your orders, including shipping and billing.
– Customer Support: To respond to your inquiries and provide assistance.
– Marketing Communications: To send promotional emails or newsletters (only if you have opted-in).
– Improvement of Services: To analyze usage patterns and improve our website’s content and functionality.
– Compliance: To comply with legal obligations or enforce our terms and conditions.

3. How We Protect Your Information

We take the security of your personal information seriously and implement industry-standard security measures to safeguard it. These measures include:

– Encryption: We use SSL encryption to protect sensitive data during transmission (e.g., credit card details).
– Data Storage: Personal information is stored securely in our system and only accessible by authorized personnel.

However, while we take all reasonable precautions, no method of data transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers in the following cases:

– Payment Processing: To process payments securely.
– Shipping and Delivery: To fulfill and ship your orders.
– Legal Compliance: If required by law, such as in response to a court order or legal investigation.

These third parties are required to maintain the confidentiality of your personal data and use it only for the purposes specified by us.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality.

You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Your Rights

You have the following rights regarding your personal information:

– Access: You can request a copy of the personal information we hold about you.
– Correction: You can request that we correct any inaccurate or incomplete information.
– Deletion: You may request that we delete your personal information (subject to certain legal exceptions).
– Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any promotional email we send.

To exercise any of these rights, please contact us at contact@metronixparts.com

7. Third-Party Links

Our website may contain links to other websites. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

MetronixParts.com
Email: contact@metronixparts.com
Phone: +91 7994720146

 

Effective Date : 16/11/2024